This Privacy Policy explains how kolyxeloenix.sbs collects, uses, and protects your information when you use our site or contact us for business transformation services. We are committed to respecting your privacy and complying with South African laws.

Information We Collect

We collect information to provide better services, improve our solutions, and communicate with you effectively.

• Contact details such as your name, email address, and phone number when you reach out to us.
• Business information you share about your company, needs, or challenges during engagement.
• Technical data like browser type, device, and usage patterns collected through cookies and analytics tools.
• Correspondence records from emails, contact forms, or customer support interactions.

How We Use Information

We only use your information to deliver our services, respond to your queries, and improve your experience on our site.

• To contact you about your enquiry or provide requested information about our services.
• To deliver tailored business transformation and analytics solutions.
• To improve website functionality, content, and security based on user patterns.
• To comply with legal obligations and regulatory requirements in South Africa.

Our Legal Basis

We process personal data in line with the Protection of Personal Information Act (POPIA) and other relevant laws.

Our main legal bases for processing are your consent when you contact us and our legitimate interest in providing and improving consulting services. We keep your data secure and only use it for its intended purpose.

Sharing Information

Your personal information is not sold or shared with unaffiliated third parties except as described here.

• We may share information with trusted service providers who support our business, always under strict confidentiality agreements.
• Information may be disclosed if required by law or regulatory authorities in South Africa.
• In business transitions like mergers or reorganisation, your data may transfer, but you will be notified in advance.

Data Security

We implement technical and organisational measures to protect your data against loss, misuse, or unauthorised access. Our systems are regularly reviewed and updated to ensure ongoing security compliance. However, no system is completely foolproof, so we encourage you to contact us if you have concerns about your data.

Your Rights

You have rights regarding your personal information under South African law, including POPIA.

• Request access to or correction of your personal data held by us.
• Request deletion of data where no longer required for business or legal purposes.
• Object to processing or ask us to restrict how your information is used.
• Lodge a complaint with the Information Regulator if you believe your rights are infringed.

Cookies and Tracking

Our site uses cookies to understand user preferences, enhance functionality, and improve analytics. You can manage your cookie preferences via your browser settings at any time.

See Cookie Policy See Cookie Policy

Contact Us

For questions about this policy or your data, please contact our team using the details below. We are committed to addressing privacy concerns promptly.

Policy Changes and Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please check this page for the latest version. Updates will be clearly dated below.